Frequently Asked Questions
Need help or have question? We're here for you, ready to assist with any inquiries or concerns you may have.
No, we don't require our customers to place a minimum order because we want you to buy exactly what your furry friend needs without any conditions.
No, we don't require our customers to place a minimum order because we want you to buy exactly what your furry friend needs without any conditions.
Every dog is different in size and shape, so be sure to measure and verify your dog's size before making a size selection. In the products there is a table of measurements.
Any questions about sizing please email us at hola@patamigos.com. com or via instagram @patamigos_es
Every dog is different in size and shape, so be sure to measure and verify your dog's size before making a size selection. In the products there is a table of measurements.
Any questions about sizing please email us at hola@patamigos.com. com or via instagram @patamigos_es
You can pay by debit/credit card (Visa or Mastercard), American Express and PayPal.
You can pay by debit/credit card (Visa or Mastercard), American Express and PayPal.
Our website uses SSL security certificates so your data will be completely safe. We do not keep any of the data that you provide us, but rather it is sent to the payment platforms in an encrypted and totally secure way, so that they carry out the transaction with the bank.
Our website uses SSL security certificates so your data will be completely safe. We do not keep any of the data that you provide us, but rather it is sent to the payment platforms in an encrypted and totally secure way, so that they carry out the transaction with the bank.
The discount code must be entered at the end of the purchase in the box that you will find indicated as 'DISCOUNT CODE'. Once the data has been entered, you must click on 'apply coupon' and wait for the discount coupon to be applied.
The discount code must be entered at the end of the purchase in the box that you will find indicated as 'DISCOUNT CODE'. Once the data has been entered, you must click on 'apply coupon' and wait for the discount coupon to be applied.
If the order hasn't left our warehouse, we can cancel it at no cost. You'll need to inform us of your request via email at us at hola@patamigos.com. com or via instagram @patamigos_es
Please don't forget to provide your order number. If the order has already left our warehouse, the cancellation will be processed as a return."
If the order hasn't left our warehouse, we can cancel it at no cost. You'll need to inform us of your request via email at us at hola@patamigos.com. com or via instagram @patamigos_es
Please don't forget to provide your order number. If the order has already left our warehouse, the cancellation will be processed as a return."
Easy! At Patamigos, we'll send you a confirmation email with all the details of your order and the estimated delivery time.
If you need more information or have any questions about the status of your order, feel free to contact us at hola@patamigos.com.
Easy! At Patamigos, we'll send you a confirmation email with all the details of your order and the estimated delivery time.
If you need more information or have any questions about the status of your order, feel free to contact us at hola@patamigos.com.
We ship to all of Europe
We ship to all of Europe
Spain | Iberian Peninsula:
- Shipping will be free with Standard delivery on all orders over 29€
Balearic Islands:
- Shipping will be free with Standard delivery on all orders over 35.90€
For International Orders please check our Shipping Information.
Spain | Iberian Peninsula:
- Shipping will be free with Standard delivery on all orders over 29€
Balearic Islands:
- Shipping will be free with Standard delivery on all orders over 35.90€
For International Orders please check our Shipping Information.
Orders received are usually prepared on the same day. However, please note that depending on the order volume, preparation time may be slightly extended.
Once handed over to the carrier, the delivery time is between 7 to 10 working days. The delivery time is approximate and may vary due to factors beyond Patamigos control.
Nevertheless, we will always do our best to deliver your order as soon as possible."
Orders received are usually prepared on the same day. However, please note that depending on the order volume, preparation time may be slightly extended.
Once handed over to the carrier, the delivery time is between 7 to 10 working days. The delivery time is approximate and may vary due to factors beyond Patamigos control.
Nevertheless, we will always do our best to deliver your order as soon as possible."